RERA
How to check a builder's track record using public RERA records
A step-by-step way to read a developer's public Karnataka RERA records: completion dates, extensions and complaint pages, and what a track record cannot tell you.
Short answer
A builder's track record can be checked from public records, not from a ranking. For each past project, compare the completion date on the Karnataka RERA record with any extension and with the date the developer or buyers state, then read the complaint pages. Do this phase by phase. A track record shows history only; it cannot show price, rent or what will happen next.
Why we teach the method instead of naming a builder
Many buyers search for the builder with the best record, or for the developer whose projects earn the most. We do not answer either question with a name. A ranking would need a measure that we cannot verify, and any figure about returns would depend on the price paid, the rent collected and the costs borne, none of which a developer's name settles.
What we can do is show you how to read the public records yourself. They are limited, but they are official, they are free to open, and they let you compare what a promoter said it would do with what the regulator's pages show. This article describes that method in general terms and makes no claim about any named company.
Start with the list of past projects
When a promoter applies for registration, the Act asks it to enclose brief details of the projects it launched in the past five years, whether completed or still being developed, including their current status, any delay in completion, details of cases pending, and the type of land and payments pending. That is a statement made by the promoter in a registration application. We have not seen where, or whether, each such statement is displayed on the public portal, so treat it as a question to put to the seller: ask for that list and check each item yourself.
On our site, a builder page lists the projects in our records for that developer, how many of them have a linked RERA registration, and a split into new projects and existing buildings, using the same rule as our locality pages. Where the data conflicts we show neither label. These counts describe the coverage of our directory. They are not a measure of how many projects a developer has built or of how well it built them.
Search the portal for each project
The Karnataka RERA portal has a public project list. Its search fields include project name, promoter, registration number, district and taluk, and it does not ask for a login. Search for the promoter, then open each project and note the registration number, the status and the dates shown.
Remember that each phase of a project is registered separately. A large development can therefore have several numbers, each with its own timeline. Write down the number for every phase you look at and keep them apart, because a clean record on one phase says nothing about another.
- Search by promoter name and by project name, since spellings differ.
- Note the registration number, status and each date for every phase.
- Save the page or a screenshot with the date you looked.
Reading completion dates and extensions
A completed project gives you the best evidence of delivery. Put three dates side by side: the proposed completion date on the registration record, any extended date the portal shows, and the date the developer or residents say people could move in. The portal has a page for extended registrations that lists the old and the new completion date, alongside other pages for applications and rejections.
An extension is a recorded fact, not a verdict. The Act allows the regulator to extend a registration for force majeure and, for reasons recorded in writing, in other reasonable circumstances where the promoter is not in default, up to a limit set in the Act. A date that moved once for a stated reason is different from dates that move repeatedly, but you should read the record itself before deciding which applies. A date that does not match the one in your draft agreement is always worth a written question.
Also notice what is missing. The record does not say how far construction has actually progressed. For that you need site visits and the progress information a promoter is expected to file every quarter.
Reading the complaint pages
The portal publishes complaint pages. One, titled complaints on promoter, lists promoter names with a count of complaints and a link to the list. A similar page works by project, and a third lets you search for a complaint by its number. These are the pages to use when you want to know whether buyers of a past project raised issues with the regulator.
Read them with care. A complaint is an allegation until the regulator decides it, so look for what was complained about and whether an order followed. A developer with many projects will tend to show more complaints than one with few, so a bare count compares nothing. Look at which projects the complaints relate to, how many are about delay, and whether the issues were resolved. We have not drawn any conclusion from the counts on the pages we opened and you should not either without reading the entries.
Using our builder pages and data gap labels
Our builder and locality pages are designed to make gaps visible. A value that comes from a registration record we hold is labelled Verified from RERA record, and we say it was not re-checked on the live portal that day. A claim from sales material is labelled Developer states. A fact we hold no source for is labelled Not verified, and an empty field is labelled Not provided.
Use the labels as a to-do list. Every Developer states item is a question for the seller, and every Not verified item is something to confirm yourself on the portal or in writing. Our compare page lays out two projects with the same fields, so you can see where one has more records behind it than the other without being told which to choose.
Turning the records into questions for the seller
A track record is most useful as a source of specific questions. Ask which past projects had a date extension and why. Ask for the completion or occupancy certificate of finished projects. Ask whether there were complaints on the portal and what became of them. Ask to speak to residents of a finished project, and visit it at different times of day.
Then check the project you are actually considering with the same method: its own registration, its status, its dates and its sanctioned plan. If you are comparing the cost of buying with what the flat might earn as a rental, our free calculators let you run the figures with your own assumptions, but they cannot tell you whether the rent will be there.
What we cannot tell you
- A track record is history. It cannot tell you what a developer will do on the next project, what the flat will cost to hold, what rent it will fetch or what it will sell for.
- Public records are incomplete. They do not show construction quality, the pace of work or private settlements, and we could not confirm from the pages we opened exactly which fields the portal displays for every project.
- We do not rank builders, and we do not state or imply yields, appreciation or returns. This is general information, not legal, financial or investment advice, and a property lawyer should read your agreement.
Common questions
- Does a clean RERA record mean a builder will deliver on time?
- No. A record shows what was registered, extended or complained about in the past. It does not predict the next project. Check the exact phase you are buying and read your agreement for sale.
- Are more complaints on the portal a sign of a poor builder?
- Not by itself. A complaint is an allegation, and a developer with many projects may show more of them. Read what each complaint is about and whether an order followed.
- Where do I see whether a project's completion date was extended?
- The Karnataka RERA portal has a page for extended registrations listing old and new completion dates. Compare it with the date in your draft agreement and ask the promoter about any difference.
- Can your site tell me which builder to choose?
- No. We do not rank builders. Our builder pages show the projects in our records, the linked registrations and the new versus existing split, with labels for what is missing.
Sources
Read against these official sources on 18 Oct 2026. Rates, fees and procedures change, so check the current position on each site.